Free standard shipping and returns on all orders

Free standard shipping and returns on all orders

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91 Avnue Return Policy

Thank You for Your Purchase

We hope you are delighted with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for store credit or an exchange. Below are the details of our return policy.

RETURNS

  • Return Window: All returns must be postmarked within 48 hours of the courier's receipt date.

  • Condition of Returned Items: Items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

  • Initiating a Return: To return an item, please email customer service at contact@91avnue.com to obtain a Return Merchandise Authorization (RMA) number.

  • Sending the Return: Once you have the RMA number, securely package the item in its original packaging along with the bill, and send it to the following address:

    91 Avnue Attn: Returns RMA # +91-9811002126, A-70, Vishwakarma Rd, Block A, Sector 64, Noida, Uttar Pradesh 201301, India

  • Shipping Charges: You will be responsible for all return shipping charges. We recommend using a trackable shipping method. A prepaid shipping label can be provided, with a deduction of Rs 200.00 from your return to cover shipping charges.

REFUNDS

  • Processing: After receiving and inspecting your return, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process. You will be notified via email once your return has been processed.

EXCEPTIONS

  • Defective/Damaged Products: For defective or damaged products, please contact customer service to arrange a refund or exchange.

Please Note:

  • Final Sale Items: Sale items are FINAL SALE and cannot be returned.

  • Used Products: Used products will not be accepted for return.

  • Return Initiation: Returns not initiated within 24 hours will not be eligible for return.

  • Return Approval: If the returned product is not approved by 91 Avnue, it will be sent back to the customer, and no refund will be issued.

QUESTIONS

If you have any questions regarding our return policy, please contact us at: