91 Avnue Return Policy

Thank You for Your Purchase

We hope you are delighted with your purchase. Sometimes the fit isn’t right, so here at 91 Avnue we’re happy to accept returns on any garment that is unworn and still fitted with all security tags and labels. This applies to any item dispatched to us within 7 working days of receipt by you. 

RETURNS

• Return Window:  All returns must be postmarked within 7 days of the courier's receipt date.

• Condition of Returned Items: Items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

• Preparing a Return: To return an item, please email customer service at support@91avnue.com , call us on 91-120-4382770 or WhatsApp us on +918800293336

• Sending the Return: Securely pack the item in its original packaging along with the Invoice.

REFUNDS

• Processing: After receiving and inspecting your return, we will process your refund or exchange. Please allow at least 3-5 working days from the receipt of your item to process. You will be notified via email once your refund /exchange has been processed.

EXCHANGES

• We’re happy to accept exchanges on any garment that is unworn and still fitted with all the original tags and labels. This applies to any item dispatched to us within 7 days of receipt by you.

EXCEPTIONS

• Defective/Damaged Products: For defective or damaged products, please contact customer service to arrange a refund or exchange.

Please Note:

• Final Sale Items: Sale items are FINAL SALE and cannot be returned/exchange.

• Used Products: Used products will not be accepted for return/exchange.

• Return Initiation: Returns not initiated within 7 working days will not be eligible for reverse pickup.

QUESTIONS

If you have any questions regarding our return policy, please contact us at:

• Phone:+91-120-4382770
• Email: support@91avnue.com
• WhatsApp +918800293336